In the dental world, practices often fall into two categories: Donor Practices or Recipient Practices. The difference? Donor practices lose patients faster than they gain them, while recipient practices consistently attract and retain patients, ensuring sustainable growth. If your practice is struggling with patient retention or growth, it’s crucial to determine where you stand and […]

There’s an old saying in business: “You can’t manage what you don’t measure.” For dental practices, Pending Treatment Revenue is one of the most critical metrics to track and improve. This figure—representing the total value of treatment plans presented but not yet scheduled—reveals unrealized revenue that could fuel your practice’s growth. For example: If your […]

While attracting new patients is important for any dental practice, long-term growth truly comes from retaining your existing patients. Patient retention is much more cost-effective than constantly acquiring new patients, and loyal patients are more likely to refer others, leave positive reviews, and accept treatment plans. However, many practices struggle to gauge patient sentiment and […]