Within any business, returning customers are key to its success, and this is no different for healthcare clinics.  Overdue patients offer clinics an opportunity to grow, while making sure these individuals are getting the health care services that they require.

But how do you successfully interact and connect with these overdue patients? That’s where Xcare comes in. Within our system, you can choose the type of patients you want to communicate with via procedure code, customize your message and choose your delivery method (text, email or both). If patients are using our mobile app, you can also put your message in front of them via mobile app notification, which is shown to have significantly higher open rates. Once these campaigns are setup, they will run on auto pilot for your clinic and help to re-engage past patients. Xcare uses artificial intelligence to improve the effectiveness of your campaigns by analyzing patient behaviour to determine when to deliver messages to ensure they reach the right patient, at the right time. Our AI also measures your appointment worthiness based on history and helps reduce cancellations to keep your schedule always full.

With Xcare, you can create your recall campaigns in a few easy steps. Simply choose your patient list, create your messaging, choose your communication delivery method, and then watch your schedule begin to populate. You have full control over the message you send with custom templates built in that you can edit to fit your own needs and branding. Never miss another birthday and start bringing overdue patients back into your clinic today.

Xcare makes it easy to keep your patients engaged while ensuring a great experience during the entire patient journey. Interested in seeing how our AI based recall feature works first hand? Schedule a free demo with our team today and uncover the true power of Xcare.