The Xcare Blog

Why Pending Treatment Plans Are a Critical KPI for Your Practice’s Growth

Pending Treatment Plans

There’s an old saying in business: “You can’t manage what you don’t measure.” For dental practices, Pending Treatment Revenue is one of the most critical metrics to track and improve. This figure—representing the total value of treatment plans presented but not yet scheduled—reveals unrealized revenue that could fuel your practice’s growth.

For example:
If your practice presents $150,000 in treatment plans monthly but only converts 50%, you’re leaving $75,000 in revenue untouched every month. Over a year, that’s nearly $1 million in potential earnings!

But let’s face it: following up on pending treatment plans is tedious, time-consuming, and often inconsistent. That’s where Xcare Managed Services comes in—we take over the task of re-engaging patients and turning your pending treatment plans into scheduled appointments.

How Xcare Drives Conversions for Your Practice
Pending Treatment Plans

 

1. We Take Ownership of Your Follow-Ups

One of the biggest barriers to converting pending treatments is inconsistent follow-ups. Many practices rely on front desk staff or office managers to contact patients, but with their already busy schedules, this task often falls through the cracks.

With Xcare Managed Services, we handle everything for you:

  • Customized patient outreach campaigns via SMS, email, and phone calls.
  • Proactive follow-ups tailored to each patient’s treatment needs.
  • Real-time scheduling links integrated with your calendar, so patients can book instantly.

This ensures no patient is forgotten, and your practice consistently captures revenue from pending treatments.

2. Smart Automation Meets Human Expertise

At Xcare, we combine automation with a human touch to deliver maximum results.

  • Automation: Personalized reminders and follow-ups are sent at the perfect time, reducing manual workload for your staff.
  • Expert Oversight: Our team monitors and fine-tunes campaigns to ensure high conversion rates.

Unlike generic software, Xcare actively manages the process, so you can focus on patient care while we focus on results.

3. Addressing Patient Concerns to Drive Action

Why do patients delay treatment? Common reasons include cost, fear, or lack of urgency. Xcare helps overcome these hurdles with:

  • Patient education materials that explain the risks of delaying treatment and the benefits of completing care.
  • Clear communication of payment plan options or financing to make treatments more accessible.
  • Automated reminders that nudge patients to act, including calls to action like “Schedule Now” or “Limited-Time Offer.

4. Comprehensive Metrics and Reporting

“What gets measured improves.” With Xcare, you gain clear insights into your pending treatment revenue and progress.

  • View detailed reports on patient outreach and conversion rates.
  • Track which treatments are most commonly pending and adjust strategies accordingly.
  • Access all data through your Practice Growth Dashboard for a holistic view of your practice’s performance.

Why Xcare is the Right Partner for Converting Pending Treatments

 

Pending Treatment Plans

We Don’t Just Provide Tools—We Deliver Results

Many platforms offer automation tools, but they leave the execution to your staff. With Xcare Managed Services, we actively take charge of converting your pending treatments, ensuring no opportunity is wasted.

We Enhance the Entire Patient Experience

Our approach doesn’t just boost your revenue—it also improves your patients’ experience by making follow-ups timely, convenient, and personalized. Learn more about our Patient Experience Solutions and how we help build lasting patient relationships.

We Support Practice Growth Beyond Pending Treatments

Xcare Managed Services isn’t limited to follow-ups. From automated scheduling to marketing campaigns, our solutions are designed to drive measurable practice growth. Explore our Practice Growth Platform to see how we help practices thrive.

See Results Without Lifting a Finger

With Xcare managing your pending treatment plans, you can expect:

  • Higher conversion rates and increased revenue.
  • Reduced administrative burden on your staff.
  • A better patient experience, leading to higher satisfaction and loyalty.

Ready to Turn Potential into Profit?

Imagine capturing just 20% more of your pending treatment revenue each month. For a practice presenting $150,000 in treatments, that’s an additional $30,000 monthly—or $360,000 annually.

With Xcare, this isn’t just a possibility—it’s our promise. Let us take over your follow-ups and deliver the conversions your practice deserves.

Learn More About Xcare Managed Services or Schedule a Free Consultation to get started today!

Increase your patient flow and start building stronger patient relationships today

SCAN OR CLICK TO DOWNLOAD THE APP

Download the app for exclusive deals and ease of booking