Your happiest patients, your best marketing.
Word of mouth brings in your most loyal patients. Xcare makes it easy for patients to refer friends and family, rewards them for it, and tracks every referral through to a booked appointment.
What it does
Personal referral links
Every patient gets a simple link to share by text, email, or social media.
Automatic matching
New bookings are matched to the referring patient or provider in your PMS.
Referral rewards
Thank patients with Xcare Rewards points they can redeem for gift cards.
Top referrer insights
See who sends you the most patients and the production they generate.
How it works
Invite
Patients receive their referral link after a great visit.
Book
Friends book online and are matched to the referrer.
Reward
Referrers are thanked and rewarded automatically.
Questions
How do patients refer friends?
Each patient gets a personal referral link by SMS or email. When a friend books, the referral is matched to the new patient record in your PMS.
Can referrals be rewarded?
Yes. Referrals can earn Xcare Rewards points redeemable for real-world gift cards, within the rules that apply to your profession.
Does it track referrals from other providers?
Yes. Professional referrals from specialists and other clinics can be logged and tracked alongside patient referrals.